touchSMS
SMS is proven to be the most immediate and widely accepted form of communication to date. touchSMS allows you to conveniently manage SMS communication directly from your Slack channels with a direct integration. Send individual or bulk SMS directly from personal or collaborative channels and receive replies directly back into Slack to continue the conversation. Purchase a Virtual Number from your touchSMS account and link to a Slack channel to share verification codes or inbound customer enquiries.Key Features of SMS to Slack:Enhance Customer Engagement with Real-Time SMS: Keep your customers engaged with your brand through real-time SMS integration. Safely send and receive SMS messages within your Slack channels to avoid missing critical communications from valued clients.Immediate Notifications: Stay connected to partners, vendors, and services, even when away from your phone. Receive SMS messages from any sender, ensuring you never miss an important message.Prepaid Pay-As-You-Go: Purchase SMS sending credits at just 5c per message (AUD) when you need them. Sending credits never expire.Virtual Numbers: No contracts. No minimum terms. Month to month AUS Virtual Numbers from $15 per month.Free Trial: Explore the advantages of SMS in Slack with our obligation free trial. Receive 10 free credits to test with and cancel at any time without commitment.Register at https://touchSMS.com.au
Permissions
touchSMS will be able to view:
touchSMS will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
One Touch Enterprises Pty Ltd
Company headquarters location
Australia
Terms of service
Privacy & data governance
Data retention policy
Your privacy and the security of your data is our top concern. Data is stored as long as you continue to use our services, and for up to 3 years after account deletion. Customers can opt to request removal of their data at any time, or upon uninstallation of our app by making a request to support@touchsms.com.au
Data archiving and removal policy
touchSMS client data records shall be retained in accordance with the the touchSMS data retention policy and relevant regulatory requirements.
Records that have reached the end of their thirty-six (36) month retention period shall be removed (by secure deletion) when the associated user is no longer active.
A touchSMS client may request for their data to be deleted within the retention period by contacting touchSMS at support@touchsms.com.au
Data storage policy
All data is transmitted over HTTPS, and any data stored is encrypted in transit and at rest using 256-bit encryption. Our application endpoints are TLS/SSL only.
Data center location(s)
Australia
Data hosting details
AWS
Data hosting company
AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
no
Certifications & compliance
Data deletion request procedure
Accounts and related data will be erased within 14 days from receiving a request.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Azure
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
security@touchsms.com.au
Has a vulnerability disclosure program
no
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no